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Escalating Support Issues in DEXEF ERP

If your issue is not resolved through regular support channels, you may need to escalate it. Follow these steps:

Steps to Escalate Issues

• Step 1: Contact your account manager
• Step 2: Provide detailed information about the unresolved issue
• Step 3: Request for escalation to a higher support tier
• Step 4: Follow up until the issue is resolved

Escalating issues ensures that critical problems are addressed promptly and effectively.